Terms and Conditions

Welcome to Zenzi! By using our website and purchasing from Zenzi, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our services.

1. General

These Terms and Conditions govern the use of the Zenzi website and any purchase you make through it. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, you must stop using the website immediately.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to use our website and make a purchase. By placing an order, you confirm that you meet these requirements.

3. Products and Pricing

All products displayed on our website are subject to availability. We reserve the right to discontinue or change the price of any product at any time without prior notice.

  • Product Descriptions: We strive to provide accurate product descriptions, but we do not guarantee that descriptions or other content on the site are error-free, complete, or current.
  • Pricing: Prices are displayed in [currency] and do not include applicable taxes, shipping, or handling fees, unless otherwise stated.

4. Orders

  • Order Confirmation: After placing an order, you will receive a confirmation email. This email does not constitute acceptance of your order, which occurs when your order is processed and shipped.
  • Cancellations: Orders may be canceled before shipment. Once an order is shipped, cancellations are no longer possible.
  • Right to Refuse: We reserve the right to refuse or cancel orders at our discretion, including orders that may appear fraudulent.

5. Payments

All payments must be made through the payment methods provided on our website. We accept major credit cards, debit cards, and other third-party payment services such as PayPal. Your payment information is securely processed and not stored by Zenzi.

6. Shipping and Delivery

  • Shipping: We offer standard and express shipping options, depending on your location. Delivery times are estimates and may vary due to circumstances beyond our control.
  • Shipping Fees: Shipping fees are calculated at checkout and are non-refundable unless the product is damaged or defective.
  • International Shipping: Customs and import duties for international orders may apply and are the responsibility of the buyer.

7. Returns and Refunds

We want you to be happy with your purchase. If you are not satisfied, you can return the product under the following conditions:

  • Eligibility: Items must be returned within [number of days] of delivery, in their original condition and packaging, with proof of purchase.
  • Refunds: Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original method of payment.
  • Exclusions: Sale items, customized products, and gift cards are non-refundable unless they are defective.

8. Intellectual Property

All content on the Zenzi website, including but not limited to text, graphics, logos, images, and software, is the intellectual property of Zenzi or its licensors. You may not use, copy, reproduce, or distribute any content without prior written consent from Zenzi.

9. User Conduct

You agree not to:

  • Use our website for any unlawful purpose.
  • Engage in activities that could damage or interfere with the functionality of the website.
  • Attempt to gain unauthorized access to our systems or user data.
  • Post or transmit any harmful, offensive, or obscene content.

10. Limitation of Liability

Zenzi is not liable for any indirect, incidental, or consequential damages that result from the use or inability to use our website or products, even if we have been advised of the possibility of such damages. Our liability is limited to the purchase price of the product in question.

11. Indemnification

You agree to indemnify and hold Zenzi, its officers, directors, employees, and agents harmless from any claims, damages, liabilities, or expenses arising from your use of our website or violation of these Terms and Conditions.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms shall be resolved in the courts of India.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Continued use of the website after any changes indicates your acceptance of the new terms.

14. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Zenzi Clothing Brand